🚚 Shipping & Delivery
Do you ship worldwide?
Yes! We ship to wanderers all around the world. 🌍
What payment methods do you accept?
Diverse Range of Accepted Payment Methods for Hassle-Free Transactions.
Do you offer express shipping?
Not at the moment, but we’re working on adding faster delivery options soon.
How much does shipping cost?
Standard shipping rates are automatically calculated at checkout based on your location.
📦 Order Tracking
How do I track my order?
Once your order ships, you’ll receive a tracking number via email.
Click the link to see updates in real time.
My tracking hasn’t updated — what should I do?
Don’t worry — tracking can take 1–3 days to update.
If it’s been longer, contact us and we’ll check it for you.
🔄 Returns & Refunds
What is your return policy?
You can return or exchange your item within 14 days of delivery.
Items must be unused and in original packaging.
How do I request a return?
Contact us through email or our contact page with your order number. We’ll guide you through the process.
What if my item arrives damaged?
We’ll replace it immediately — just send us a photo and we’ll take care of everything.
🔐 Payment & Safety
Is checkout secure?
Absolutely.
All payments are SSL-encrypted and processed securely through trusted payment providers. We have no access to your payment information
What payment methods do you accept?
We accept major credit/debit cards, PayPal, Shop Pay, Apple Pay, and more (varies by region).
Will my personal information stay private?
Yes — we never share or sell customer data.
You can read our Privacy Policy for more details.
🕯️ Product Questions
Are your products handcrafted?
Many of our items are handmade or sourced from small creators. All items are handpicked for quality and story.
Are the wooden bowls reusable?
Yes! The bowls from our candles can be cleaned and reused for décor or storage.
Do you restock sold-out items?
Some items return regularly, while others are limited edition. We recommend joining our email list to be notified of restocks.
Still Have Questions?
Reach out anytime — our team of wanderers is here to help.
You can contact us through our Contact Page